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Why ITMM over ITSM?You have your ITIL, COBIT, CMMI frameworks in place. You survey your customers and the service management machine is running nicely. What to do next? ITSM (IT Service Management) will help align your process and your IT organization. What do you do when it is time to move to the next step? How do you change the perception of your IT organization? Enter ITMM (IT Marketing Management), now it's time to "sell" the service desk and this webinar will help you market your service desk to the rest of the organization. |
Very flexible, easy to rollout, budget friendly and Cherwell listens to their customers. ~John Shannon, Highland Override
Cherwell_CSM iPOD winners!! Chris W from UCCS and Dawn Filzen from Cobb County GA!! Feeling Lucky?
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