A Viable Company with Yesterday’s Values

At Cherwell Software, we’re passionate about our own noble cause—listening to our customers and caring for their needs. Our private company has no outside debt and no venture capital funding—we are efficient and profitable! We are not encumbered by old legacy technology. Our product was built by us from the ground up using the latest .NET technology.

We are not an offspring of a merger or acquisition like so many of our competitors. We do not confuse the marketplace by offering multiple products for essentially the same market space—calling one “Help Desk” and the other “IT Service Management.” By using the latest technology, our product scales from a service desk of two technicians, to thousands. Cherwell Service Management is a product your company will never outgrow.

Our desire is to serve our customers for the long-haul—we enjoy our jobs and are passionate about this industry. And unlike our competitors, many of which are owned by venture capitalists, we have no “exit strategy.”

We are building a company that we believe will “survive the test of time” by providing quality products with extraordinary customer care. We take seriously our tag-line: Innovative Technology built on Yesterday’s Values. That sounds simple, but few companies do it. And, it’s more than coincidence that the word “cher” in French is a term of endearment. For us, it reflects the attitude of care we want to demonstrate for our customers. Please give us the opportunity to show you. Read the Open Letter from our Founder and CEO, Vance Brown.

You may want to consider reading our white paper on “Top 10 Considerations When Purchasing Help Desk Software.”