Anna McFadden, Director of Coulter Faculty Center at Western Carolina, headed up the team that used Cherwell Service Management quite extensively, primarily as a way to develop a data-driven approach to improve their services.
“We are honored to be the Vendor Partner and we are proud of how our customer Western Carolina has used our product to provide innovative services,” said Vance Brown, CEO of Cherwell Software. “Since our inception we have focused on providing organizations like Western Carolina with enterprise power at an affordable price, precisely so that the Cherwell application can easily be configured to be used throughout the organization to solve almost any business need.”
Brown continues, “Too many organizations can’t easily extract meaningful data from their legacy systems. At Cherwell, we believe that you don’t collect data for data’s sake – you collect data so you can take action – in real time. We offer an unparalleled ROI - which is making us the fastest growing Service Management software provider in the industry today. Recently recognized by Forrester Research as an “Emerging Leader,” Cherwell software is delivered “On Premise” or “On Demand SaaS.” We believe in giving our customers choice.”
Entries were reviewed by Campus Technology Innovators Judging Committee, a group of higher education tech leaders, many of whom are former Campus Technology Innovator award winners. Western Carolina will receive their award during the Keynote Session at the Campus 2010 Technology conference.
Contact Cherwell Software at info@cherwellsoftware.com if you would like a link to their recorded webinar on the flexibility Cherwell gives you to get meaningful data you need from your Service Desk so you can continuously improve the quality of your IT department.
