The combination of a concurrent license structure and a 60-day guarantee on Cherwell's ITIL and Pink Verified IT Service Management software creates a unique offer allowing organizations to find the optimal number of needed licenses as they exit costly 'legacy' systems that required 'named' licenses.
Cherwell Software, a leader in developing ITIL and Pink Elephant Verified IT Service Management software solutions delivering enterprise-level functionality at a mid-market price, is shaking up the traditional licensing model in the Service Management marketplace, and being noticed overseas, with a unique and innovative guarantee and licensing structure.
Cherwell offers both the SaaS On-Demand and the On-Premise solution in a concurrent license structure which allows multiple users to access the licenses. In addition, the software has the ability to 'reserve' licenses for specific individuals who must always have access. Cherwell also offers a 60-day money back guarantee including return of unused or unneeded licenses.
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"As more and more organizations select Cherwell, we've found they often have a hard time determining the number of concurrent licenses they may need because the industry has long had a restrictive and costly 'named license' approach." said Vance Brown, Cherwell CEO. "The innovative approach of Cherwell's concurrent licensing combined with our 60-day guarantee, allows an organization to find the optimal ROI balance of needed licenses in the first 60-days of deployment."
The flexibility in terms of licensing and deployment has been noted by Stephen Mann and Chandranshu Singh of the Butler Group, Europe's leading IT Research & Analysis organization in a recent Technology Audit of Cherwell, "organisations can leverage Cherwell's delivery flexibility and license to deploy the solution 'on premise', access it on demand in a Software-as-a-Service (SaaS) subscription model, or employ it delivered as a managed service. The product is mostly sold with concurrent user licenses; however, organisations may alternatively opt for reserved licenses which are similar to named-user licenses except that they can be transferred to other persons within the organisation if required."
The full Butler Group Technology Audit report is available at: http://www.cherwellsoftware.com/analyst-reviews.
Cherwell offers a variety of webinars, including industry overviews such as Higher-Ed, Healthcare and Call-Centers; sign-up is available on-line at www.cherwellsoftware.com/webinar. Webinar attendees are eligible to receive a free copy of the $189 valued, HDI sponsored, DVD titled "ITIL and the Service Desk" by industry icon Malcolm Fry.
Interested parties may also visit Cherwell at the itSMF USA Fusion 2009 conference in Dallas, September 20-22, 2009 at Booth #2121. Follow Cherwell Software on the social web for breaking ITSM news and stories from around world at http://www.twitter.com/cherwell_CSM.
About Butler Group
Butler Group is the IT End User division of Datamonitor Plc and is a leading provider of Information Technology research, analysis and advice. Founded in 1990, with headquarters in London, England, Butler Group is respected throughout the business world for the impartiality and incisiveness of its research and opinion, for more information see www.butlergroup.com.
