Service Desk Software Selection Kit

The following IT service desk software selection guide presents some of the market's key vendors, easy-to-follow comparison tools, and critical insight into many overlooked considerations.

Here's What You Get:

  • Forrester® Tool: IT Service Desk Software Comparison Chart
  • IT Service Desk Software RFP Template
  • Forrester® Report: Market Overview – IT Service Desk Software
  • Top Ten Considerations When Selecting IT Service Desk Software
  • Codeless Solutions – Exploring their true business value
  • Is SaaS right for you? Licensing, hosting, and interface options

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IT Service Management Software

Recognized by Forrester Research® as an "emerging leader", Cherwell Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises. Key Features and Functionality

Why Cherwell?

Our innovative software provides choice - and we deliver on the promise of yesterday's values. Message from our CEO

Who Uses Cherwell?

Our software's unique flexibility allows us to serve both mid-sized businesses and Fortune 500 companies worldwide. View some of our Customers

Latest From Our Blog

  1. The Service Desk and Business Relationship Management Simon Kent 02-Feb-2012
  2. BYOD: Can’t Have Your Cake and Eat it Too Matt Neigh 26-Jan-2012
  3. IT Service Management is Getting Social Simon Kent 23-Jan-2012
  4. BYOD: Same Game, Different Playing Field Matt Neigh 19-Jan-2012
  5. BYOD – Just a fad; Mobile Device Support – the future Matt Neigh 11-Jan-2012
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