Simply join us for a 1 hour, interactive online demonstration of Cherwell Service Desk® with a Cherwell product consultant and receive a FREE copy of HDI's "ITIL and the Service Desk" DVD, by Malcolm Fry. A $189.00 Value!
*Offer while supplies last; only 1 per company. This offer is good only for companies based in the United States and Canada.
About Malcolm Fry
An author of four best-selling books on IT Service and Support, Malcolm Fry has received worldwide recognition as one of the foremost authorities in the areas of Help Desk and Service Management. Often voted “best speaker” at IT conferences throughout the world, in this video Malcolm is able to take the complexity and mystery out of ITIL (the “IT Infrastructure Library”). If you are an IT professional—it is a “must-watch” DVD series.
We believe that ongoing education is essential to get the most out of any technology investment. So we have partnered with HDI, the world’s largest membership organization for IT Service and Support professionals. HDI focuses on establishing and educating IT professionals on the best industry practices. It has developed certification and training programs based on internationally recognized standards. And HDI sponsors and provides world-class educational resources and IT events. For example, after watching this DVD, we know you will want to consider Volume 2 of “ITIL and the Service Desk” and the many other educational resources that you will find at www.thinkhdi.com.
Simply join us for a 1 hour, interactive online demonstration of Cherwell Service Desk® with a Cherwell product consultant and receive a FREE copy of HDI's "ITIL and the Service Desk" DVD, by Malcolm Fry. 
About Malcolm Fry