Cherwell Education Center

At the Cherwell Education Center we want you to maximize your investment in Cherwell Service Desk® (CSD).  We accomplish that by empowering your IT staff, from the user to the administrator, to take full advantage of all that our software has to offer.

Our trainers have years of experience in adult-learning methods and provide high-quality training that is interactive.  As much as possible they attempt to weave real-life examples, so that they feel as realistic as possible.  Your staff participates in hands-on exercises; observe CSD demonstrations in real-time, and use content that reflects real-world situations.  Result? Skills are developed firsthand and can be immediately applied in the workplace.

In addition to our Web-based and Instructor Led Training, we can deliver any course on-site at your company’s office, saving you time and money.  The structure of the training material gives the flexibility to tailor the training to your specific needs. Whether your staff are novices or pros, our training is conducted in an easy-to-understand manner that is suited for any level of experience.

Our on-site training includes:

• Needs Analysis
• Customized Course Design
• Optional Instructor Mentoring

No matter which type of course you choose, our greatest desire is that your staff would come away from the training feeling confident and competent to maximize their use of CSD software.  What does all this mean to you? A more productive, efficient Service Desk with satisfied employees or customers – a win-win solution for all!

For more information regarding training, please contact:

Cherwell Education Center
education@cherwellsoftware.com
719-386-7000