Leadership Team

We are a seasoned team of industry experts, including the former CEO of FrontRange Solutions®, the former Chief Architect of FrontRange's HEAT® and ITSM products, the original developer of HEAT®, and the founder and past CEO of the Help Desk Institute (HDI).

Vance Brown

Chairman and CEO

Arlen Feldman

Vice President of Technology

Richard Mueller, CPA CFA

Chief Financial Officer

Timothy Pfeifer

Vice President and General Counsel

Ron Muns

Director of Innovation

Tim Oakley

Director of Business Development

Tony Probert

Managing Director, Europe
Powerful and easy to use. Honest and caring employees. ~Cheri Tipton, City of Olympia, WA

Recent News and Announcements

  1. Cherwell Software Named Vendor Partner as Customer Receives Innovator of the Year Award Matt Neigh 19-Jul-2010
  2. Cherwell Software launches ITSM ‘Into the Fire’ Webinar Series Matt Neigh 06-Apr-2010
  3. Cherwell Software Cited As ITSM “Emerging Leader” By Independent Research Firm Matt Neigh 25-Mar-2010
  4. Cherwell Service Management boosts its Pink Elephant PinkVERIFY status to eleven ITIL Processes Matt Neigh 11-Mar-2010

spbloom @Cherwell_CSM @Beyond20 so the question is what are Twitter and NTT using to monitor the service and therefore manage it better?

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