Cherwell offers the most generous licensing model in the ITSM space

Change Your Deployment Anytime

Savvy mid-market and enterprise customers today are demanding more choice in the financial model, the deployment model and the user interface model. We believe an organization should be able to choose, for example, to host the application and data on-premise, yet pay for the software using a subscription model—while accessing the data using either a rich-client or a browser. If any model is really going to offer true "service," it should offer choices to the customer.

Simply subscribe to licenses and let Cherwell provide convenient, secure hosting. Or, host on-premise or at your preferred data center. Cherwell allows for complete portability—you may change your hosting environment at any time.

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Flexible and Affordable

Concurrent licensing: Why pay for licenses you don't need? Gartner® estimates that companies can reduce required licenses by 50-75% using concurrent versus named, or dedicated licensing. With Cherwell's concurrent licensing model, team members utilize a license only while working within the application. In addition, your customers who access the self-service portal do not require a license—and neither do Cherwell administrators who manage the system or business users who simply want to view dashboards and reports.

All-Inclusive for One Low Price

Cherwell's concurrent licensing model includes 11 PinkVerify™ ITSM processes plus any processes you create yourself. Some competitors charge by each process for each user, and even an additional fee just to have the process available—causing licensing fees to skyrocket as your organization grows and matures.

Purchase or Subscribe

With Cherwell, you can subscribe to licenses on a pay-as-you go model or take advantage of your capital budget and purchase perpetual licenses.

100% Portable

Simply subscribe to licenses and let Cherwell provide convenient, secure hosting. Or, host on-premise or at your preferred data center. Cherwell allows for complete portability—you may change your hosting environment at any time. With Cherwell, you can subscribe to concurrent licenses on a pay-as-you go model or take advantage of your capital budget and purchase perpetual licenses.

We can help you determine what is the best pricing model and deployment model.


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