FREE ITIL DVD

Attend any Webinar and receive the HDI produced, “ITIL and the Service Desk” by Malcolm Fry for FREE. This is a limited time offer and quantities are limited.

Only one per organization/company; North American and UK based organizations/companies only.

Live Product Webinar Registration

Live Product Webinars are scheduled regularly from 10AM-11AM Mountain Time. And these are not your boring PowerPoint or high-level demo presentations!  No, at Cherwell we believe in addressing needs - your needs! Each month we choose a different aspect of our product we believe will meet your needs at the Service Desk.  We also understand you're busy, so if this doesn't work with your schedule, please contact us to for a personal demo.

July & August Topic: Data in – Metrics Out with Cherwell Service Management

What’s one of the top complaints of Service Desk Managers? Poor Metrics!

 Do you ever feel like you serve your service desk software? That your purpose in life is to feed data into the system? Wouldn’t it be nice just once…just once…to get some useful data out of your software…data you want…not that the vendor thinks you want? 

We won’t tell you what metrics you should gather for your organization, you already have enough people telling you that! We will tell you that you shouldn’t collect data for data sake; you shouldn’t even collect data for information sake…you collect data so you can take action on it.

Sign up today and learn how you can make one of your biggest headaches more manageable with Cherwell Service Management.

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Very flexible, easy to rollout, budget friendly and Cherwell listens to their customers. ~John Shannon, Highland Override

Recent News and Announcements

  1. Cherwell Software Named Vendor Partner as Customer Receives Innovator of the Year Award Matt Neigh 19-Jul-2010
  2. Cherwell Software launches ITSM ‘Into the Fire’ Webinar Series Matt Neigh 06-Apr-2010
  3. Cherwell Software Cited As ITSM “Emerging Leader” By Independent Research Firm Matt Neigh 25-Mar-2010
  4. Cherwell Service Management boosts its Pink Elephant PinkVERIFY status to eleven ITIL Processes Matt Neigh 11-Mar-2010

Cherwell_CSM iPOD winners!! Chris W from UCCS and Dawn Filzen from Cobb County GA!! Feeling Lucky?

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